Vinted Shoppers Voice Anger Regarding Size Updates
Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.
This online marketplace has updated its sizing categories for female and kids' apparel failing to inform every member regarding the update.
Digital Channels Response
Numerous buyers and vendors are posting online claiming that product pages now present a modified sizing category compared to what was initially listed because of the remapping.
The company said the new system was more in line with similar services.
They have suggested members to review their products and manually change the size if necessary, which has left users frustrated.
Size Classification Changes
Before the change, the sizes had both one number and one letter, such as S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement was formerly size 12 but now shows as UK 16-18.
Shopper Stories
Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, located in Scotland, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Required Changes
Charlotte Lunn, from Derby, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she explained.
Platform Context
The platform boasts over 100 million members, comprising 18 million UK members.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: previously, Vinted reversed a change to its shipping options following member complaints.
